Using YOOY
These Terms govern your use of the YOOY app and related services, including group voice rooms, microphone participation, room activities, and virtual gifts. By using YOOY, you agree to these Terms. Read them together with our Privacy Policy and Child Safety Standards.
Age and account responsibility
You must be at least 18 years old and have the legal capacity required to use the service. Anyone under 18 may not register or use YOOY. Provide accurate account information, protect your account access, and do not impersonate others or use an account without authorization.
Google Sign-In may be used for registration, login, and account linking. Contact [email protected] if you suspect unauthorized account use.
Content and conduct
You are responsible for content you submit and must have the rights needed to share it. You retain your ownership rights and grant YOOY a non-exclusive permission to host, transmit, display, and process your content as needed to provide the service and address safety, security, and legal matters, subject to the Privacy Policy and applicable law.
The following are prohibited:
- Child sexual abuse or exploitation, sexual grooming, and sexual content involving minors.
- Sexually explicit content, sexual coercion, and non-consensual intimate material.
- Threats, harassment, hateful abuse, fraud, scams, and unlawful activity.
- Unauthorized disclosure of personal information or infringement of others’ rights.
- Payment abuse, manipulation of virtual gifts or platform activity, spam, and impersonation.
- Security attacks, malicious code, or attempts to bypass access restrictions.
Room owners and administrators must also follow platform rules. Do not record or reuse another person’s voice or content without the authorization required by law.
Virtual items and purchases
Review the displayed price, item description, and purchase conditions before buying virtual items. Items are for use within YOOY as described at purchase; buying an item does not by itself create a right to cash redemption or an external transfer.
The purchase provider’s rules and mandatory consumer rights apply to payment, cancellation, and refund requests. Contact the provider or YOOY Support with the order reference for help. Deleting an account does not automatically request a refund; raise unresolved purchase or balance issues with Support before deletion. Nothing here excludes rights that cannot lawfully be excluded.
Reports and account action
Report suspected violations through available in-app reporting tools or [email protected]. Provide a user or room ID, approximate time, and a short description where available.
Depending on the issue, YOOY may remove content, restrict features, suspend an account, or end access. Urgent safety or legal action may occur without advance notice. You can ask Support to review an account action and provide relevant information.
Service and responsibilities
YOOY’s software, branding, and other protected materials belong to their respective rights holders. Third-party services, including Google Sign-In and app stores, have their own terms.
Availability can be affected by maintenance, technical problems, network conditions, or legal requirements. YOOY is not an emergency service. Each party remains responsible as required by applicable law; these Terms do not exclude mandatory consumer protections or liabilities that cannot lawfully be excluded. Contact Support to seek resolution of a dispute. Any mandatory rights to use a competent court or authority remain available.
Ending use and changes
You may stop using YOOY and request account deletion. Removing the app or revoking Google access alone does not delete your YOOY account. Data handling after deletion follows the Privacy Policy and deletion instructions.
We may update these Terms and will communicate material changes as required by law. Where agreement is required, the relevant acceptance process applies. Questions can be sent to [email protected].